OVERVIEW Reporting to Producer Relations, Team Lead, the Contract Account Specialist is the primary business contact between producer partners and Circular Materials. This role will be focused on supporting producers as they file their extended producer responsibility/individual producer reports in time for their reporting deadline. As an Account Specialist, you will serve as an ambassador for the organization, interacting with stakeholders daily, facilitating timely and accurate producer reporting while providing high-quality service. Our team supports producers across the country, so staggered shift schedules are required to support producers in multiple time zones. Full standard service coverage spans between 8:30 am and 6:30 pm EST.