SUMMARY 
Directs and coordinates the operation of the division of solid waste management.  Responsibilities include customer service, contract management, budget preparation, public meetings, council presentations, training, accountability based on measurable cost effective results for the substance, efficiency, productivity and quality of activities performed by the division.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Plans, coordinates, and directs all facets of solid waste management for the City

Oversees projects in process and evaluates completed projects for compliance with laws, regulations, and ordinances

Analyzes resource utilization and identifies potential areas of improvement by implementing new improved solid waste collection and disposal systems

Assists in the development of specifications for purchase of solid waste vehicles and equipment

Contract, development, management with oversight from the Purchasing Division to ensure that the contract meet the legal requirements of the City of Roanoke & the Commonwealth of Virginia.

Determines standards and equipment necessary to ensure operational efficiency

Conducts cost/benefit analysis of current and proposed solid waste collection systems

Works closely with vendors, residents, governmental officials and other representatives of the solid waste industry to provide effective services

Advises/communicate with the public on issues concerning solid waste programs
Prepares division budget and administers same

Prepares reports, investigates complaints and assists with media relations as needed

Develops and implements policies on matters pertaining to solid waste activities and safety

Monitors the work of staff for conformance with city and division policies and practices and provides assistance when problems arise

Attends meetings and provides technical assistance covering solid waste programs

Prepares long-range plans for the division that include financial analysis and project review

Administers City refuse collection, bulk collection, brush collection, commercial collection, compactor program, call center, code inspections and recycling programs

Prepares ordinance revisions

SUPERVISORY RESPONSIBILITIES 
Supervises a total of 50-60 employees in the Residential/Commercial/Bulk and Recycling Units.  Is responsible for the overall direction, coordination, and evaluation of the division.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.