The Change Implementation Manager reports to the Assistant Director of BES and will work closely with the Bureau Leadership Team to scope, manage and measure progress on highly complex process improvement and change management initiatives affecting the bureau. BES is in the midst of two major long-term planning efforts: a substantial update to the bureau's 10-year strategic plan, and a process review and improvement effort for the Capital Improvement Program (CIP). These two efforts will have significant impacts on the internal policies, procedures, and organizational priorities for the bureau. This position will make expert professional decisions and recommendations that will affect service delivery models, organizational and cultural change, and process improvements bureau wide. Leadership and ability to successfully communicate, facilitate and collaborate are essential, as well as ability to evaluate and prioritize short and long term actions. The position uses analytics and business acumen to identify, prioritize, structure, and solve complex problems and support strategic, innovative decision-making. A successful Change Implementation Manager will be engaging, have strong customer service skills, and promote relationship building, equity, and innovation. Experience in a public agency is preferred but not required.